Effective date: June 2026
This page clearly explains how hi77 App collects, stores, and uses information; the rules are also provided in plain language for those in Dhaka who operate accounts with bKash, Nagad, or Rocket
Download hi77 APK hi77 Login GuideSee in the table below what data is collected, how long it is kept, and its legal basis
| Data Type | Why Collected | How Long Kept | Legal Basis |
|---|---|---|---|
| Name and Username | To Identify Account | Until Account Active | Contract Compliance |
| Mobile Number | To Send Login and Notifications | Last Use: 12 Months | Consent |
| Email Address | Account Security and Communications | 90 Days After Account Closure | Legitimate Interests |
| Device Information | To Understand App Compatibility | Up to 24 months | Legitimate Interests |
| Location Hint | Configure Dhaka or Other Location Settings | Up to 12 months | Consent |
| Log Data | To Find and Fix Errors | Up to 18 months | Legitimate Interests |
| Cookie | Remember Session and Preferences | According to Browser Settings | Consent |
| Payment Records | View Combined bKash, Nagad, Rocket | Up to 7 years | Legal Obligations |
| Support Message | To Resolve Issues | Up to 36 months | Legitimate Interests |
| Identity Verification | To Improve Security and Prevent Fraud | 24 Months After | Legal Obligations |
| Usage Preferences | Remember App Language and Theme | Up to 18 months | Consent |
This summary of the main rules is divided below to make reading easier.
hi77 App collects name, mobile number, and login information; device model, browser, and system version are also collected to detect issues quickly
Many Dhaka users rely on older phones, so compatibility is important; this reduces hassle opening the app.
Records related to bKash, Nagad, and Rocket are kept separate to easily view balances and transfers.
If any irregularities are found, the support team can fix it in two steps by reviewing prior records.
Cookies keep your login session active, so you don't have to enter the password repeatedly.
Language, theme, and viewing preferences are remembered; the previous settings return on next login.
Which parts are used more, and this helps the app gradually become more accurate.
If you want, you can disable cookies in the browser, but then some preferences will need to be set again.
You have the right to know what information you have; you may request a copy.
Name, number, or email can be corrected if wrong; if information is incorrect, notify support.
Requests to delete certain information can be made, but if legally required to keep it, that is separate.
Your request is typically addressed within 7 business days; in complex cases it may take a bit longer.
Sensitive data is encrypted, and only the necessary team can view it
Each access is logged, so unusual activity can be detected quickly
Requests from Dhaka, Chattogram, or another city are treated the same; once identity is verified, problems are resolved quickly.
If the same question is asked repeatedly, the answer is given by reviewing the previous ticket; this saves time.
Not all information is shared with everyone; it can be shared on a need-to-know basis.
Unnecessary information is never spread; after work is finished, access is restricted unless required.
After hi77 login, go to the profile section; there you will find preferences, security, and notifications
Most tasks can be done from mobile; there is no need to look for separate forms
You can choose which cookies are enabled and which are disabled; if needed, you can also clear them from the browser
Once set, the next visit makes the task easier
If you want to exercise any rights, write to support; the clearer the question, the faster the answer
If you want, you can also view the hi77 Download page, if a new APK is needed
If you have questions about privacy, contact us directly about accounts, cookies, or data protection; the team will help
If you need more guidance hi77 Terms And Responsible use View page
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